ROB

CIMINO

CONSULTING

CONSULTING PROJECTS

BTQ Financial - New York, NY

Solution design for a client portal for NYS Medicaid Health Homes, project management, helpdesk implementation

Journalism Online/Press+ - New York, NY

User registration and user support interfaces, customer care strategy, process design, project management

BodyPlus Prescription Drug Program - New York, NY

Customer registratoin process design

Renegade Marketing - New York, NY

(Panasonic.com website)
Strategy for improved customer experience and sales

WORK HISTORY

Brooklyn Health Information Exchange (BHIX) - Brooklyn, NY
Operations Director

CLEAR / Verified Identity Pass, Inc. - New York, NY

SVP- Member Services and Operations

International Masters Publishers - New York, NY

Director- Supply Chain Integration

Organic, Inc.- New York, NY

Senior Manager of Professional Services- Customer Service and Fulfillment

Beautyscene.com - New York, NY

Senior Vice President - Operations and Logistics

McMaster-Carr Supply Company - Chicago, IL

Operations Manager, Princeton, New Jersey

EDUCATION

MBA: Temple University - Philadelphia, PA

BS Engineering: Purdue University - West Lafayette, IN