ROB

CIMINO

CONSULTING

wrench
 
ABOUT
FOCUS
CV
CONTACT

USER EXPERIENCE

Business process functional design

Customer support evaluation and strategy

Relationship management

Personalization and cross-channel consistency

 

BUSINESS RELATIONSHIPS

Vendor evaluation and selection

Outsourcing

Performance incentives

Benchmark studies

 

OPERATIONS

Operations management

Order process and fulfillment

Call center and IVR solutions

Project management

 

Rob Cimino Consulting  395 Broadway   Suite 15E  New York NY 10013